In this way, the community tends to amplify its own feelings – if you’re keeping your users happy then you can expect to see detailed positive reviews receive lots of points and become more prominent. On top of this large volume of reviews, G2 users can upvote and downvote other reviews. Lots of commenters will also leave deep-dive reviews to explore certain aspects of your platform, but sheer volume of feedback is probably the most impressive thing about G2’s offering. The whole system is geared to make sure you get a solid high level overview from as many people as possible. Over 1m visitors per month is pretty impressive anyway, but add to that the +300,000 product reviews you’ll find on the platform and it becomes one of the most in-depth sources of product reviews. G2 is one of the biggest review sites available for the SaaS space. To kick off, here’s our quicklist of our top 13 sites to make sure your B2B product is listed: This is why we at Process Street are writing up a list of the top places you should make sure you have listings for, should make sure you monitor for feedback, and make sure you engage on to improve your customer’s experiences.ġ3 top review sites for business software Positive or negative, reviews – particularly public ones – provide huge value to businesses in how we shape immediate and long term decisions. This means that public praise of your product can increase your acquisition rates and lower acquisition costs. You’re more likely to talk to customers in your support channels when they experience an issue, but that doesn’t always give you a holistic understanding of their experience with your product.Įqually, social proof is a very important area to leverage when trying to bring new customers on board. We all know that it’s tough to gather all the feedback you would like. One of the most important things when running your business is understanding how your customers feel about your service.
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